Before any inspection

  • Write down where and when activity occurs.
  • Keep photographs, droppings or damage undisturbed where it is safe to do so.
  • Make roof, subfloor, storage and affected rooms accessible where possible.
  • Share previous treatment reports and relevant building information.

Food, waste and surfaces

  • Store exposed food and pet food in sealed containers.
  • Remove accessible food residue and empty organic waste.
  • Complete normal cleaning before the visit unless instructed otherwise.
  • Do not apply new DIY sprays immediately before an inspection because they may alter pest activity.

Children, pets and sensitive occupants

  • Tell BugFather about children, pregnancy, allergies and sensitive occupants before treatment.
  • List every pet type, including fish, birds and reptiles.
  • Follow the job-specific instructions for vacating and re-entry.
  • Never assume advice provided for one product or treatment applies to another.

Rodent and wildlife enquiries

  • Avoid sweeping dry droppings or handling nesting material.
  • Secure food, animal feed and waste.
  • Record the timing and location of ceiling or wall noises.
  • Do not trap, poison or relocate protected wildlife yourself.

Important

Wait for treatment-specific instructions

Preparation and re-entry requirements depend on the treatment selected after assessment. Do not rely on a generic time period found online. BugFather will explain the relevant access, occupant and aftercare requirements before work proceeds.

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